User Terms and Conditions

This page sets out the terms and conditions that govern your use of our platform. It explains the rules we apply, the responsibilities we share, and the relationship between you and us when you register, deposit, play, claim promotions, or request withdrawals. By using the site you agree to follow these terms and any specific rules published for particular services or promotions.

Account responsibilities

You are responsible for keeping your account details accurate and for maintaining the confidentiality of your login credentials. You agree to notify us immediately if you suspect unauthorised access to your account. We may require verification documentation at any time to confirm identity, address, or payment details. During verification or investigation we may limit activity on the account, suspend play, or restrict withdrawals until checks are complete.

Eligibility requirements

Only persons who meet the eligibility criteria set out on the site may open and use an account. You must be of minimum legal age where you are located and meet any residency requirements we publish. Only one account is permitted per person, household, or payment method unless otherwise agreed. Accounts found to be duplicate, fraudulent, or used to bypass restrictions will be closed and balances may be voided.

Acceptable platform use

You must not use the platform for unlawful activity, money laundering, value transfer between users for non-gaming purposes, or to exploit software or promotional errors. Automated play, collusion, or use of prohibited software is not permitted. We reserve the right to review and remove transactions, void bets, and suspend accounts where activity appears irregular or in breach of our rules.

General bonus and promotion rules

Promotions and bonuses are subject to specific terms that accompany each offer. Where bonuses apply, you must opt in and comply with any eligibility, wagering, game contribution, and max-bet rules specified in the promotion terms. We may withhold, reverse or cancel any bonus funds and winnings if promotional rules are breached or if activity is deemed abusive. General promotional terms on the site form part of these terms.

Deposits and withdrawals

Available payment methods, minimums, processing times, and any fees are listed on our payments page. We may require identity and source-of-funds documentation before processing withdrawals. Withdrawal requests may be subject to checks and reasonable processing time. If we detect suspicious activity or non-compliance with these terms we may delay or refuse a payment pending investigation.

Dispute resolution

If you have a dispute about your account, a game result, or a payment, contact our support team so we can investigate. We will aim to respond promptly and fairly; where disputes remain unresolved we may refer the matter to an independent dispute resolution resource as described in our help section. While investigations are ongoing we may restrict account activity to protect funds and evidence.

Updates to terms and conditions

We may update these terms from time to time. Material changes will be notified on the site or by email where appropriate. Continued use of the platform after changes are posted constitutes acceptance of the updated terms. You should review the terms regularly and stop using the service if you do not accept any change.